FREQUENT QUESTIONS

The first step is to check the regulations set by your municipality. The team at Trévi Châteauguay can also guide you in choosing products that meet current safety standards and help you find solutions that suit your outdoor layout.

Yes, Trévi maintenance products can generally be used with pools from other brands, as long as the recommended dosages are followed and they’re compatible with your treatment system (chlorine, salt, etc.). If you’re unsure, a Trévi advisor can help you choose the right products based on your pool’s specifications.

The average wait time can vary depending on the type of pool, the season, team availability, and how prepared your yard is. We recommend speaking with a Trévi advisor for current timelines.
To find out the installation timeframe, call the store or submit a request using this link: here

Yes, there are several options to reduce the noise from a pool pump. These include installing a soundproof enclosure, using rubber pads to absorb vibrations, or choosing a quieter pump model. It’s also important to ensure the pump is installed on a stable surface, as this can significantly reduce operational noise.

An algaecide is used to prevent or treat algae growth in the water, while a clarifier helps bind tiny suspended particles together so they can be more easily filtered out. In short, one targets algae, the other improves water clarity. Both products can be used together to keep your pool clean and crystal clear.

Quebec’s provincial regulations do not set a maximum depth for residential pools. However, any pool with a water depth of 60 cm (2 feet) or more is subject to the Residential Swimming Pool Safety Regulation. This regulation includes safety standards such as access restrictions and fencing to help prevent drowning risks.

Yes, installing a pool or spa on the South Shore of Montreal requires a permit issued by your municipality. Requirements may vary depending on the city or borough, but in general, a permit is needed to ensure compliance with safety and zoning regulations. It’s essential to contact your local municipality before beginning the installation to learn about the necessary steps.

Yes, a chlorine-treated pool can be converted to a saltwater system. This process involves installing a salt chlorine generator (also called a salt cell or chlorinator) and adjusting certain water parameters. It’s recommended to consult a professional to assess feasibility and ensure proper installation.

The lifespan of an in-ground pool liner depends on several factors, including the liner’s quality, climate conditions, and regular maintenance. On average, a high-quality liner can last between 12 and 15 years. An annual inspection is recommended to detect any signs of wear or deterioration early on.

Most modern robotic pool cleaners are designed to adapt to various pool types, whether above-ground or in-ground, and to different shapes, such as round, rectangular, or oval. However, it’s important to choose a model that is compatible with your pool’s surface and to check the manufacturer’s specifications to ensure proper compatibility.

Yes, it is absolutely possible to heat an above-ground pool. At Trévi, two efficient options are available: electric heaters and heat pumps. Electric heaters are easy to install and ideal for smaller spaces, while heat pumps are more energy-efficient in the long run and help maintain a consistent water temperature throughout the season.
To maximize heating, other factors can also make a difference. Adding a solar cover helps retain the heat gathered during the day, and the choice of pool liner can impact water temperature, as darker liners tend to absorb and hold heat more effectively.

Trévi Châteauguay offers a variety of financing options to help bring your pool project to life. Through our partnership with FinanceIt, you can access flexible solutions tailored to your budget, with financing available up to $100,000 and amortization periods of up to 240 months. Financing is subject to credit approval.

The first step is to check the regulations set by your municipality. The team at Trévi Châteauguay can also guide you in choosing products that meet current safety standards and help you find solutions that suit your outdoor layout.

Yes, Trévi maintenance products can generally be used with pools from other brands, as long as the recommended dosages are followed and they’re compatible with your treatment system (chlorine, salt, etc.). If you’re unsure, a Trévi advisor can help you choose the right products based on your pool’s specifications.

The average wait time can vary depending on the type of pool, the season, team availability, and how prepared your yard is. We recommend speaking with a Trévi advisor for current timelines.
To find out the installation timeframe, call the store or submit a request using this link: here

Yes, there are several options to reduce the noise from a pool pump. These include installing a soundproof enclosure, using rubber pads to absorb vibrations, or choosing a quieter pump model. It’s also important to ensure the pump is installed on a stable surface, as this can significantly reduce operational noise.

An algaecide is used to prevent or treat algae growth in the water, while a clarifier helps bind tiny suspended particles together so they can be more easily filtered out. In short, one targets algae, the other improves water clarity. Both products can be used together to keep your pool clean and crystal clear.

Quebec’s provincial regulations do not set a maximum depth for residential pools. However, any pool with a water depth of 60 cm (2 feet) or more is subject to the Residential Swimming Pool Safety Regulation. This regulation includes safety standards such as access restrictions and fencing to help prevent drowning risks.

Yes, installing a pool or spa on the South Shore of Montreal requires a permit issued by your municipality. Requirements may vary depending on the city or borough, but in general, a permit is needed to ensure compliance with safety and zoning regulations. It’s essential to contact your local municipality before beginning the installation to learn about the necessary steps.

Yes, a chlorine-treated pool can be converted to a saltwater system. This process involves installing a salt chlorine generator (also called a salt cell or chlorinator) and adjusting certain water parameters. It’s recommended to consult a professional to assess feasibility and ensure proper installation.

Most modern robotic pool cleaners are designed to adapt to various pool types, whether above-ground or in-ground, and to different shapes, such as round, rectangular, or oval. However, it’s important to choose a model that is compatible with your pool’s surface and to check the manufacturer’s specifications to ensure proper compatibility.

Trévi Châteauguay offers a variety of financing options to help bring your pool project to life. Through our partnership with FinanceIt, you can access flexible solutions tailored to your budget, with financing available up to $100,000 and amortization periods of up to 240 months. Financing is subject to credit approval.

The average time required to install a swimming pool varies according to the type of pool chosen (in-ground, above-ground, semi-in-ground), the time of year and the complexity of the project. In general, once the order has been confirmed and the administrative formalities completed, it takes between 4 and 8 weeks. To find out the precise lead times for your region and type of project, please contact one of our advisers.

The lifespan of an in-ground pool liner depends on several factors, including the liner’s quality, climate conditions, and regular maintenance. On average, a high-quality liner can last between 12 and 15 years. An annual inspection is recommended to detect any signs of wear or deterioration early on.

Yes, you can order replacement parts directly at the store. The team at Trévi Châteauguay can help you identify the right parts for your model and place the order if needed.

A pavilion is more enclosed and sturdier than a pergola, offering better protection from rain, wind, and sun. Its solid roof allows you to enjoy your outdoor space even when the weather isn’t ideal. Unlike pergolas, which are often open or partially covered, a pavilion creates a fully sheltered area—perfect for relaxing or entertaining, no matter the forecast.

An algaecide is used to prevent or treat algae growth in the water, while a clarifier helps bind tiny suspended particles together so they can be more easily filtered out. In short, one targets algae, the other improves water clarity. Both products can be used together to keep your pool clean and crystal clear.

Warranties may vary depending on the pool or spa model and the specific components involved (such as the structure, liner, or filtration system). You can view our warranty details here.

An insulated cover helps retain heat, reducing energy consumption and keeping the water at the right temperature for longer. It also protects your spa from leaves, dust, and debris, while limiting water evaporation and the need for chemicals. As a bonus, it adds a layer of safety by preventing access to the spa when it’s not being supervised.

The lifespan of a spa depends on the model, the quality of the materials, and how well it is maintained. With proper care, some spas can last 15 to 20 years. Regular water maintenance, frequent filter cleaning, and an annual inspection can go a long way in extending your spa’s life.

It is highly recommended to install your spa on a concrete slab. To ensure your spa remains stable and properly supported, it must rest on a solid, level, and even base. A concrete slab is often the most durable option. However, since Trévi spas are self-supporting, a well-levelled base made of compacted crushed stone can also be a suitable alternative.

Trévi Châteauguay has partnered with FinanceIt to offer flexible financing solutions to help you purchase your spa. You can finance up to $100,000 with amortization periods of up to 240 months, subject to credit approval.