FREQUENT QUESTIONS

Do you have a question about the use, maintenance or services of Trevi? Our Frequently Asked Questions (FAQs) provide answers to the most common questions to help you quickly and efficiently.

Above-ground pool

Discover the questions and answers (FAQ) to help you get the most out of your above-ground pool, season after season.

Who should I contact to make my pool safe?

The first step is to check the regulations set by your municipality. The team at Trévi Châteauguay can also guide you in choosing products that meet current safety standards and help you find solutions that suit your outdoor layout.

Can Trévi maintenance products be used with a pool from another brand?

Yes, Trévi maintenance products can generally be used with pools from other brands, as long as the recommended dosages are followed and they’re compatible with your treatment system (chlorine, salt, etc.). If you’re unsure, a Trévi advisor can help you choose the right products based on your pool’s specifications.

What is the average wait time to have a pool installed at home?

The average wait time can vary depending on the type of pool, the season, team availability, and how prepared your yard is. We recommend speaking with a Trévi advisor for current timelines.
To find out the installation timeframe, call the store or submit a request using this link: here

Are there ways to reduce pool pump noise?

Yes, there are several options to reduce the noise from a pool pump. These include installing a soundproof enclosure, using rubber pads to absorb vibrations, or choosing a quieter pump model. It’s also important to ensure the pump is installed on a stable surface, as this can significantly reduce operational noise.

What’s the difference between an algaecide and a clarifier?

An algaecide is used to prevent or treat algae growth in the water, while a clarifier helps bind tiny suspended particles together so they can be more easily filtered out. In short, one targets algae, the other improves water clarity. Both products can be used together to keep your pool clean and crystal clear.

What is the maximum depth allowed for a residential pool?

Quebec’s provincial regulations do not set a maximum depth for residential pools. However, any pool with a water depth of 60 cm (2 feet) or more is subject to the Residential Swimming Pool Safety Regulation. This regulation includes safety standards such as access restrictions and fencing to help prevent drowning risks.

Is a permit required to install a pool or spa on the South Shore of Montreal?

Yes, installing a pool or spa on the South Shore of Montreal requires a permit issued by your municipality. Requirements may vary depending on the city or borough, but in general, a permit is needed to ensure compliance with safety and zoning regulations. It’s essential to contact your local municipality before beginning the installation to learn about the necessary steps.

Can a chlorine pool be converted to a saltwater pool?

Yes, a chlorine-treated pool can be converted to a saltwater system. This process involves installing a salt chlorine generator (also called a salt cell or chlorinator) and adjusting certain water parameters. It’s recommended to consult a professional to assess feasibility and ensure proper installation.

What is the lifespan of a heavy-duty liner for an in-ground pool?

The lifespan of an in-ground pool liner depends on several factors, including the liner’s quality, climate conditions, and regular maintenance. On average, a high-quality liner can last between 12 and 15 years. An annual inspection is recommended to detect any signs of wear or deterioration early on.

Are robotic pool cleaners compatible with all types of pools?

Most modern robotic pool cleaners are designed to adapt to various pool types, whether above-ground or in-ground, and to different shapes, such as round, rectangular, or oval. However, it’s important to choose a model that is compatible with your pool’s surface and to check the manufacturer’s specifications to ensure proper compatibility.

Can an above-ground pool be heated?

Yes, it is absolutely possible to heat an above-ground pool. At Trévi, two efficient options are available: electric heaters and heat pumps. Electric heaters are easy to install and ideal for smaller spaces, while heat pumps are more energy-efficient in the long run and help maintain a consistent water temperature throughout the season.
To maximize heating, other factors can also make a difference. Adding a solar cover helps retain the heat gathered during the day, and the choice of pool liner can impact water temperature, as darker liners tend to absorb and hold heat more effectively.

What financing options are available for purchasing a pool?

Trévi Châteauguay offers a variety of financing options to help bring your pool project to life. Through our partnership with FinanceIt, you can access flexible solutions tailored to your budget, with financing available up to $100,000 and amortization periods of up to 240 months. Financing is subject to credit approval.

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