Do you have a question about the use, maintenance or services of Trevi? Our Frequently Asked Questions (FAQs) provide answers to the most common questions to help you quickly and efficiently.
The first step is to check the regulations set by your municipality. The team at Trévi Châteauguay can also guide you in choosing products that meet current safety standards and help you find solutions that suit your outdoor layout.
Yes, Trévi maintenance products can generally be used with pools from other brands, as long as the recommended dosages are followed and they’re compatible with your treatment system (chlorine, salt, etc.). If you’re unsure, a Trévi advisor can help you choose the right products based on your pool’s specifications.
The average wait time can vary depending on the type of pool, the season, team availability, and how prepared your yard is. We recommend speaking with a Trévi advisor for current timelines.
To find out the installation timeframe, call the store or submit a request using this link: here
Yes, there are several options to reduce the noise from a pool pump. These include installing a soundproof enclosure, using rubber pads to absorb vibrations, or choosing a quieter pump model. It’s also important to ensure the pump is installed on a stable surface, as this can significantly reduce operational noise.
An algaecide is used to prevent or treat algae growth in the water, while a clarifier helps bind tiny suspended particles together so they can be more easily filtered out. In short, one targets algae, the other improves water clarity. Both products can be used together to keep your pool clean and crystal clear.
Quebec’s provincial regulations do not set a maximum depth for residential pools. However, any pool with a water depth of 60 cm (2 feet) or more is subject to the Residential Swimming Pool Safety Regulation. This regulation includes safety standards such as access restrictions and fencing to help prevent drowning risks.
Yes, installing a pool or spa on the South Shore of Montreal requires a permit issued by your municipality. Requirements may vary depending on the city or borough, but in general, a permit is needed to ensure compliance with safety and zoning regulations. It’s essential to contact your local municipality before beginning the installation to learn about the necessary steps.
Yes, a chlorine-treated pool can be converted to a saltwater system. This process involves installing a salt chlorine generator (also called a salt cell or chlorinator) and adjusting certain water parameters. It’s recommended to consult a professional to assess feasibility and ensure proper installation.
Most modern robotic pool cleaners are designed to adapt to various pool types, whether above-ground or in-ground, and to different shapes, such as round, rectangular, or oval. However, it’s important to choose a model that is compatible with your pool’s surface and to check the manufacturer’s specifications to ensure proper compatibility.
Trévi Châteauguay offers a variety of financing options to help bring your pool project to life. Through our partnership with FinanceIt, you can access flexible solutions tailored to your budget, with financing available up to $100,000 and amortization periods of up to 240 months. Financing is subject to credit approval.
The average time required to install a swimming pool varies according to the type of pool chosen (in-ground, above-ground, semi-in-ground), the time of year and the complexity of the project. In general, once the order has been confirmed and the administrative formalities completed, it takes between 4 and 8 weeks. To find out the precise lead times for your region and type of project, please contact one of our advisers.
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