FREQUENT QUESTIONS

Do you have a question about the use, maintenance or services of Trevi? Our Frequently Asked Questions (FAQs) provide answers to the most common questions to help you quickly and efficiently.

Spa

Discover the questions and answers (FAQ) to help you get the most out of your spa, season after season.

What warranty comes with the pools and spas sold at Trévi Châteauguay?

Warranties may vary depending on the pool or spa model and the specific components involved (such as the structure, liner, or filtration system). You can view our warranty details here.

What are the benefits of an insulated spa cover?

An insulated cover helps retain heat, reducing energy consumption and keeping the water at the right temperature for longer. It also protects your spa from leaves, dust, and debris, while limiting water evaporation and the need for chemicals. As a bonus, it adds a layer of safety by preventing access to the spa when it’s not being supervised.

What is the average lifespan of a spa?

The lifespan of a spa depends on the model, the quality of the materials, and how well it is maintained. With proper care, some spas can last 15 to 20 years. Regular water maintenance, frequent filter cleaning, and an annual inspection can go a long way in extending your spa’s life.

Is a concrete slab required to install an outdoor spa?

It is highly recommended to install your spa on a concrete slab. To ensure your spa remains stable and properly supported, it must rest on a solid, level, and even base. A concrete slab is often the most durable option. However, since Trévi spas are self-supporting, a well-levelled base made of compacted crushed stone can also be a suitable alternative.

What financing options are available for purchasing a spa?

Trévi Châteauguay has partnered with FinanceIt to offer flexible financing solutions to help you purchase your spa. You can finance up to $100,000 with amortization periods of up to 240 months, subject to credit approval.

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